Refund Policy

At Dharani Forestry & Orchards Limited, we are committed to delivering high-quality organic agricultural products and farming solutions. Customer satisfaction is important to us, and we strive to maintain transparency in all transactions.

Eligibility for Refunds

Refunds may be considered only under the following circumstances:

The product delivered is damaged during transportation
The product received is different from the product ordered
The product has manufacturing defects or quality issues verified by our technical team
The order cannot be fulfilled due to unavailability of stock after payment has been received

Non-Refundable Situations

Refunds will not be provided for:

Improper storage or handling after delivery
Incorrect application or usage of the product contrary to recommended guidelines
Change of mind after purchase
Products partially used or opened
Delays caused by courier services beyond our control